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Wrong Browser Launched when Executing a Web Program from the Studio (Magic xpa 4.x)

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Created BySalesforce Service User
Approval Process StatusPublished
Objective
Description

Wrong Browser Launched when Executing a Web Program from the Studio (Magic xpa 4.x)

Objective

This Technical Note explains what to do when the wrong browser is launched when executing a Web program from the Studio.

Description

When executing a Browser Client program in Studio mode, one of the following issues might occur:

  • Although Internet Explorer is set as the default browser, another browser loads.

  • In some cases, the "No browser is installed" error is displayed.

Solution

To make sure that the default browser is set to Internet Explorer, open a Winword document and create a hyperlink in the document. Check the results by clicking the hyperlink in the document. The Internet Explorer browser should open and display the hyperlinked page. If this does not work, you have an operating system (OS) issue that you will need to resolve first.

However, if the default browser opens correctly from the Winword document, and if the problem is seen only from Magic xpa, then you need to check the following two registry keys:

  1. The association of .htm extension files is obtained by reading the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.htm

    This should have the (default) value of htmlfile. The browser problem occurs when the value is different from htmlfile. Once you have verified that this value is correct, you should check the next point, below.

  2. The path for executing htmlfile is obtained by reading following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\Shell\open\command

    This returns the path of browser in use. For example:

    C:\Program Files (x86)\Internet Explorer\iexplore.exe" -nohome

    You should confirm the path of the browser to solve this issue.

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