Q1

Why am I getting the following error: Error 7500: SugarCRM call error: com.magicsoftware.ibolt.sugarcrmonline.IBSugarCRMException: Error while fetching the data:Error while fetching the data from Server :</body></html>?

A1

This error may occur when there are too many records in a query using the Sugar connector. To solve this issue, try querying smaller chunks of records.

Q2

How come I can't use the Sugar connector to query contacts filtered by their account_id?

A2

You cannot use the Query operation to query contacts by their account_id using the legacy API. The metadata provided does not provide information about the tables. One possible solution is to define a WHERE clause with the correct syntax (that includes the name of the table that does hold the account_id/contact_id link).