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Licensing Troubleshooting (Magic xpa 4.x)

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Created BySalesforce Service User
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Licensing Troubleshooting (Magic xpa 4.x)

Q1

Why is my parallel tasks consuming additional licenses when I use multiple engines?

A1

By default, each engine handles the license count, so if parallel tasks are opened at different engines, each one will consume a license.

To avoid this, you can use the Floating License feature of Magic xpa.

Q2

I got an error that I exceeded the license count. How can I log licensing broadcasting messages to see what's happening with the license usage?

A2

Use the SpecialLicenseLog setting, which creates a log of the licensing broadcasting mechanism activities.

Q3

When trying to activate my license using the Lmutil.exe utility, why is the host ID appearing as "ffffffff"?

A3

You need to enable “NetBIOS over TCP/IP” of your network adapter:

  1. In the notification screen at the bottom of your screen, right click on the network logo and select Open Network and Sharing Center.

    .

  2. Select the Change adapter settings option.

  3. Right click on your network adapter and select Properties.

  4. For your network adapter, check the Internet Protocol Version 4 check box and click the Properties button.

  5. From the Internet Protocol Version 4 Properties dialog box, click the Advanced button.

  6. From the Advanced TCP/IP Settings dialog box, click the WINS tab and select Enable NetBIOS over TCP/IP.

The NetBIOS over TCP/IP will now be enabled. Now the Lmutil.exe's lmhostid will return your host ID and you can now activate your license.

Q4

When I make changes to the license, the changes do not take effect, even if the project is stopped and started. Why?

A4

When working with the Space middleware, if you update the license, you need to restart the space in order to use the updated license.

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