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Component Troubleshooting (Magic xpi 4.5)

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Created ByKnowledge Migration User
Approval Process StatusPublished
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Description

Component Troubleshooting (Magic xpi 4.5)

Q1

How do I overcome the "Error 24: Error Code [###] does not exist for the selected component [##]" error?

A1

To overcome this error, follow these steps:

  1. In the Magic xpi Studio:

    1. Go to Project menu, and select Errors.

    2. Click the Components button and make sure that your component is selected.

    3. Select your component from the drop-down list.

    4. If you see the relevant errors, the problem is solved.

  2. If step 1 does not solve the problem:

    1. Create a new project.

    2. Save the project.

    3. Export and import the flows from your project.

Q2

Why is it taking a long time to open certain components?

A2

This only happens the first time you open components that load entities from 3rd party servers. Since version: 4.5

Q3

Why does the connection to the Exchange Server fail if there is a SoapSpyAddress entry in the Magic.ini file?

A3

If there is a SoapSpyAddress entry in the Magic.ini file, and you are using the Exchange Server, the following error message is received: “Connection to the requested Exchange server could not be established. Exchange call error:.......: Connection refused: connect”.

When you define a SoapSpyAddress, you are actually defining the http.proxyHost and http.proxyPort Java system properties. These definitions influence any component that is using Web services and is based on Java (Salesforce, Dynamic CRM, Exchange, SharePoint, etc.). Although this works properly with the proxy, the Systinet proxy cannot handle HTTPs.

The connection therefore fails.

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